Verbal De-Escalation: This training will provide attendees with verbal de-escalation and conflict resolution tactics and strategies to utilize with someone who is in crisis. The training will include techniques to handle crisis’ and understanding mental health crisis.

Compassion Fatigue: Compassion Fatigue, Burnout and Empathic Strain. Learn the nuances of these terms, the role that organizations and individuals share in the occurence of such and practical strategies for wellness as a helping professional.