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LSF Health Systems

(DCF Staff Only) De-Escalation Techniques Training

with Scott Swanstrom


This training will provide attendees with verbal de-escalation and conflict resolution tactics and strategies to utilize with someone who is in crisis. Participants will learn skills to effectively communicate with people in a crisis to reduce the possibility of physical intervention. The training will include techniques to handle crisis’ and understanding mental health crisis.

Particpants will be able to interact on our Zoom platform through online discussions. 

*Registrants will receive a link via email to the upcoming Zoom training.

Please contact me at  or (904)239-7739 for further questions. 

  • Jul 28th, 2021
    from 10:00 - 11:30 am



Jacksonville, FL 32256

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