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LSF Health Systems

Cultural Competency

with Robert Hersey


This course provides participants a foundation for applying a culturally competent framework to both their professional and personal lives. Our training includes three modules: an introductory module, one on learning to understand our own culture and how we see the world, and finally a module learning how culture impacts our communication styles.

At the conclusion of this training, participants will be able to:

  1. Define cultural and linguistic competency and related terms.
  2. List three compelling reasons why cultural and linguistic competency is important to behavioral health and primary care in reducing health disparities and advancing health equity.
  3. Describe the intersection among culture, world views, social determinants of health.
  4. Develop cultural self-awareness and examine our own mental models about people who may experience life in ways that differ from their own.
  5. Discuss various multicultural groups and power differentials such as racism, classism, sexism, ableism, adultism  and heterosexism.
  6. Describe various models specific to identity and cultural competency development and its application to various contexts.
  7. Explore their own communication style and understand how culture influences communication.
  8. Identify various communication styles and communication barriers.

Particpants will receive a Zoom link 48 hours prior to the start of the training. 

For questions, please e-mail Robert Hersey at

  • Session 1: Apr 18th, 2023
    Tue from 9:00 am - 12:00 pm

    Will run

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